Can chatbots make the insurance industry more human? Damage, floods, fire and disasters befalling your business, house or premises are some of the most stressful situations an operator can face, and therefore we believe an emotionally intelligent being is needed to start putting things right. With the change in technology, it becomes important that the …
Can Artificial Intelligence and humans work together? Introducing Edward, the intelligent chatbot Automation to answer such queries is exactly what has happened in many industries, with increasing use of bot systems to shuffle customers in queues, and pre-sort people’s needs, before often handing them on to a human operator. That works quite well for a …
Secret service: how to use chatbots and AI to run your business Leer más »
A Guide To Designing Conversational Interfaces In 2023 AB – The short paper provides a brief overview of the history of conversational user interfaces and the recent re-emergence of the ‘chatbot’. Chatbots and smart speakers use natural language processing and understanding (‘AI’) to converse with humanseither using speech or typographical interactions. This paper provides a …
